Fendri

Onboarding design and interaction could help new users quickly engaged with their new-installed app on its first minutes. This is like a tour guide, so the onboarding design shall be fun and relax, informative but use everyday words rather than formal, a step-by-step approach of interaction design, and overall it should be easy to follow.

The contradictive aspect might arise when we talk about advanced users. This type of user is likely impatient and tend to use the app right away because they already know what it is or at least they confident on what they’re going to do. As a results, this onboarding phase could slow them down, annoying or worse, hurts their first impression of the app.